I will start by saying I selected this company because of the reviews on this site. I was hopeful that they would live up to the hype. Troy and his assistant surpassed my expectations. I had an appt. set up within a week. They gave me a heads up when they were close and then arrived right on time. Troy is a breath of fresh air in what is normally a stale service industry. You could see from the start he enjoys what he does for a living and is happy to answer any questions you have. My problem was quickly diagnosed(mice, I thought it was squirrels) and a solution was suggested(and explained) then executed. In and out in under 40mins. I couldn't be happier with the company selection or the service I received. Thank you again.