Trish from Oakville

I had CWC clean my windows in 2014 and they did a good job. So in April 2015 I called them to book another appointment for window cleaning. I booked an appointment in July. The appointment was during the week so I made sure I took the day off work so that I can be there to let them in. Four days before my appointment I received a call from CWC. I wasn't able to answer so they left a message. The message said that their not working the day of my appointment so I need to reschedule. I was confused as to why they would book an appointment four months before if they weren't working that day. So I called them. The reception informed me that they decided to take that Monday off. Well I wasn't impressed. I had taken the day off work, I booked this appointment four month in advance and this company decides that they want to take a day off. I told the receptionist how disappointed I was and how I had take the day off work. But she really didn't seem to care. She just kept saying you can rebook another appointment. Gee thanks! What business does this??? Needless to say I will NEVER use this company again. Worst customer service ever!