I would never set foot in Eco Water Halton again. If you are looking for quality service, go to the Kitchener location. I asked Eco Water Halton to replace a stripped gear, they sold me a kit that didn't include the very gear I needed. When I brought this to their attention, they wouldn't return my calls. I would have exchanged for the proper part. I'm now considering other options with this mess. Other Eco Water locations have a low opinion of the Halton operation. If you want good service and no hassles, go to the Kitchener location.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi D, I am sorry to hear about your bad interaction with our company. As discussed in person, this was a custom order which is non-refundable. We assure you, along with everyone, we always strive to ensure your needs are met and your product are working in its best efficiency. We appreciate the comment and feedback and we are sorry for any inconvenience.