This is the easiest 10/10 review we have ever had to write. From the initial contact with Knight when our existing furnace failed through to completion of the project we were treated with kindness, respect, understanding, our questions were answered and treated as valid, we were definitely a name and not a number, and we even found humour in what could have been a stressful situation. At every point of contact with the company we felt that they genuinely cared about finding a solution to some issues that arose as we went through the process. Many companies profess to care about their customers and to stick with them and to provide solutions but this company is true to their word and provides an extremely high level of service. We were particularly impressed by Dave, Karl, Travis, Clint and Sherry who demonstrated their commitment to ensuring that the job wasn't completed until we were 100% satisfied, and we were.
We have no hesitation in recommending Knight as a top tier service provider. We feel at ease knowing that we can call them for any of our future needs, and we will. Thank you so much for giving us a truly great experience.