Lynn from Ottawa

My husband pulled three companies off the internet and indicated that Reliable had the best BBB rating - they are the only company I called and I couldn't have been more satisfied by the respectful and courteous treatment I received from my initial call pleading for help after my "AC committed suicide" - John was so friendly and reassuring telling me that someone would be out to see us that very evening. Jordan and his colleague came by the house and had a look and deemed that yes indeed, an AC funeral was in order. We told him to go ahead and provide us with a quote and he promised to let us know the next day how much and when he could install (advising due to high levels of requests - installation may take up to 2 or 3 days). Jordan called me the next morning with a quote and said that if we were flexible, he could come within the next two hours to work on the installation! We had a new AC unit within just over 24 hours! The best part of our dealing with Reliable is that we NEVER felt pressured to purchase something more than we needed, costs and work required were explained well in advance of the installation and the follow up to caring for our new AC was so very much appreciated. All in all, John, Jordan and his colleague (I forget his name), went above and beyond to provide excellent customer service, fair pricing, excellent equipment and genuine care for their client. Without hesitation, we recommend Reliable and we will for sure use them in the future should we require any assistance.