Backwater, New Drain, New Water Line
We were having backup issues so we called Anta. They had their supervisor Pavel here within a few hours. The next day we started major work. We had the old cleanouts taken out, replaced with new ones. We also opted for a backwater valve, as well as having the pipe burst done to replace our old clay sewer line with brand new PVC right to the city connection. Another issue we had was water pressure and a kinked water infeed. Pavel and the guys replaced the old 1/2" line with a new 3/4" using the torpedo. Both of the new lines (drain and water) were done with tunneling machines, so there was minimal disturbance to landscaping. A week later and you would never know someone was here doing major underground works. The crew was fantastic. Pavel is a great supervisor and was there to answer any questions we had and for the city inspections. He explained the process and the work very clearly so we knew exactly what was going and how they were going to do it. The workers are fantastic. We had Sergei and Bogdan here for a few days. They showed up bright and early on time every morning and even stayed very late one night to make sure everything was ready to go for the next morning. Those 2 guys were incredible. My neighbour was so impressed with their work ethic that he is now having work done at his place. If you want work done properly and on time and on budget, call Anta. I will be recommending them to anyone that asks about having this kind of work done. Sergei and Bogdan, thanks so much for all your hard work.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear Michael! We at Anta Plumbing would like to thank you for been absolutely the greatest customer, very friendly and very patient. Our jobs take long time to finish up and it is very hard to keep energy and great mood on a job site with no customer's support! Our guys every day were reporting the conditions of the project with commence that our client is so kind to them and patient. To make underground installation smooth we need to analyze the soil conditions, right equipment to use for this case specially and choose right techs to make perfect installation and on the same time right match with our clients. Bohdan is very shy technician, he can be quiet for hours and just work non stop, Sergei is vey strong (he has Olympic games behind his life experience). Technicians are very experienced with tones of different problems solved in the past. At night all our technicians are coming back to the office to take a shower and have a chat with supervisors and other crews to share the situations and difficulties they dealing with at the moment. We were all very concentrated at your project, even office, to coordinate utility cable locates, right time for Inspector's visits, additional attention to the CCTV inspection for the crew to make proper decision how to pull the new pipe underground and on the same time to not disturb any extra soil to keep landscaping as is (we know how expensive to make great landscaping and how many year it takes to grow perfect grass). Great project done and we wish this summer will be sunny and happy to all your family! Anta Team with care!