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The plumber himself was fine, but the company is not well run in my opinion. They tried to charge me 1.5 hours for the plumber’s travel time at the plumbing rate ($115 per hour). Check your final invoice. I had to argue with them about this point to get the invoice changed. Their website (under “rates”) talks about “their upfront billing policy” and how other companies try will mislead you in this area, meanwhile they misled me. I found the company to be unprofessional and dishonest. Not the plumbers fault, but I would still discourage you from using them.

Landmark roofing came out to install roof ventilation for a large range hood we had installed this summer. Foreman Rob was here for the job. He knew his stuff and was quick and tidy. Landmark also upgraded our vent to a better unit for no extra cost when the regular unit wasn't available and made useful suggestions for other improvements we could make. David Leite, the owner, was also patient with all of my questions and really helped me understand my options. I'd highly recommend Landmark Roofing.

Derek Babcock from Babcock Gas Services has serviced our two old furnaces annually for the last couple of years. His rates are fair, he is prompt and reachable for questions. He has also helped us out with our Navien hot water heater and a few other issues that have come up over the years. You can trust him, which is, unfortunately, rare in this industry. I definitely recommend Babcock Gas Services.

Brodie from Capstone Installs was just here. I had called him a day or so before and he was very accommodating to my schedule and came at time convenient to me. He arrived very promptly. I had originally called to get an estimate on some duct work and moving a gas line. However, our kitchen was in the middle of being demolished for renovations, and in order to complete the demo, I need our appliances removed. Brody arrived expecting just to provide a quote, but he made the time to uninstall four of our appliances - electric oven, gas cooktop/blower combo, sink and dishwasher. It is obvious the amount of experience he has! Brodie was very professional and completed the work quickly and efficiently and was polite and friendly throughout. He offered a price at the start of the job and stuck to it even though I had added to the job while he was here. We are having him back to have our gas line moved and again he was able to accommodate my schedule on very short notice. He is a stand up person, and Carol Ann, in the office was also a pleasure to deal with. I found her very helpful as she provided timely information, always called back when she said she would, and was very polite. I would highly recommend Cap Stone Installs!