shl in Brechin, Ontario Canada L0K1B0

We are retired senior citizens. We paid Roofing For Less close to $20,000.00 to reshingle our roof. They sublet the work to some random dishonest amateur roofers even though they lead us to believe that they had their own crews. Roofers were urinating on the side of my house and sidewalk. Roofing For Less did not supervise the work. Roofing For Less did not go on the roof to check the work. In fact Roofing For Less never came to the work site until I requested that they come out because of concerns I had about the workmanship. Roofing For Less did not promptly respond to concerns regarding items covered under their 10 year workmanship warranty after installation. Their sublet crew left the eavestrough full of garbage, nails etc. Crew leader was constantly cursing, abusing his employees, throwing "F" bombs around in front of me and my family. Roofing For Less promised "High wind install" and did not deliver. Installed roof undelayment incorrectly, vertically instead of horizontally, on much of the roof which does not conform to manufacturer's installation instructions plus there were some areas where they did not install any underlayment. Did not follow shingle installation guidelines of Building Products Canada Corp. Installed ridge vent incorrectly leaving me with a roof leak and bats in my attic. Reported the leak to Roofing For Less on October 4th. Roofing For Less was slow to respond. They sent some hot head over 9 days later on Oct. 13th to look at the leak, who lost his cool within minutes of arriving and left without addressing the leak. They wanted him to fix the problem caused by the original sublet contractor who apparently was no longer working with Roofing For Less and he was not happy about it. Later Roofing For Less told an untruth and said I sent him away and it was my fault he didn't fix it .... NOT TRUE. Finally after waiting for Roofing For Less until late November to fix the leak problem to no avail I had to hire another roofer to replace the ridge vents which cost me approximately $1,350.00. Thank goodness the Ridge Vent Manufacturer in Barrie voluntarily supplied new ridge vent at no cost to me or it would have cost a lot more. My advice ..... Hire one of the major Building Supply Stores because they will ensure that whoever they sub contract your job to will do the job in accordance with their standards of quality and customer service. Roofing for less did not take responsibility for the problems created by their unsupervised sublet crews. In fact they have fabricated excuses like a nine year old child would and are actually trying to blame me, hurricanes, tornadoes, hail and anything else they can dream up. I cannot believe that an adult would fabricate untruths the way they have. I recorded all of my phone calls with Roofing For Less and have also kept copies of all emails for the record in the event I decide to sue them. There is a lot more but I think what I have said above will give you a sense of what could happen if you hire them on the wrong day. They only honor commitments if it does not cost them money. I am shocked at their lack of integrity.