Paul Billo from Airdrie

After 5 years of living in this house we finally decided to make it our own with a fresh coat of paint in the entire house. We had painting done throughout from the main floor up, including every room and closet. There's no getting away from having your regular routine disrupted with a job like this but Steve was very efficient and worked on one floor of the house at a time so we could still live comfortably. He worked without interruption, was early to arrive every day, and took great care while working as to make it as smooth as possible. Now that he is done, it is like living in a new house! His attention to detail was excellent and I would definitely recommend him to others. The quality of his painting is very good and we are so pleased with the results.

This was an insurance job and KWR was the insurance company's contractor. I see that KWR has great reviews on here but this is my perspective. Overall, the quality of the work was very good, the timeliness of the job completion was good and any deficiencies I brought up were addressed quickly. The reason for my lower score is because I am still picking up cigarette butts around my home and one of the workers thought it would be appropriate to have his dog tied up to a tree in my front yard on one of the days. I was off that day and saw him in my front yard while making lunch. I like dogs but this was not very professional. I decided at the time to let it go. Lastly, when an appointment to finalize payment was initially missed, I was told via text message that we would get an upgraded warranty on the roof for the trouble, but this was retracted at the time of final payment. The reason being that there was no warranty option on the particular product we chose. I think this was clearly a case of over promising. If someone says they are going to offer something, they should follow through with it. Instead, we got a pair of thermos cups and an apology. Phone calls were professional, messages returned, and overall, things went smoothly, so this is a bit I f a mixed bag. The biggest thing that I'm not happy with is the retraction of a better warranty. If these three issues hadn't come up, I would probably consider KWR for work paid for out of my own pocket, but I would suggest shopping around.