Reviews

4/10

I tried to contact a number of painters for this project but had difficulty getting a response.I must assume it was a very busy period. I spoke with Sokol and arranged an appointment. He did not arrive at what I had recorded as the scheduled time but did show up at my door over a week later, which he had recorded as the date. He quoted the job. As I could not get a response from anyone else we went ahead. They were timely, worked thoroughly and quietly throughout the three days that were scheduled, completing the job on time. I was concerned, when at the start of the walk through, Sokol stated that I should remember that no job is perfect. I thought this was a very odd position to be taken by a professional. On quick inspection the job looks very good. He did a very nice job of repairing flaws and nail pops and reaching very hard to get at areas. The over all application of the treatments are smooth and even through out. However, there are a number of places where paint has been dropped on to the baseboard, the tile floor, and even on newly installed carpet. In some places the paint is very thin and the old paint shows through while in others the new paint has strokes onto adjacent surfaces that were not being painted. And simple attention to detail - electrical wall plates had all the correct number and colour of screws before they started, but now but now several are missing and are mis-matched. This is the first company that we have chosen through Homestars with which we have been disappointed.

Approximate cost of services:
$2,500.00
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Company Response

Hi Gery,

We appreciate your feedback. I am glad we could serve you when you were having a hard time looking for a good painter for your home. It is unfortunate that you are disappointed with the results as we made sure to meet your expectations. There must have been a misunderstanding when you said I did not show up at the specified time to give you a quote because I use a calendar to book my appointments for my clients it works great and I have never missed an appointment.

I was trying to tell you that we will always be here to fix anything up to your liking and expectations since everyone is different, and there is no perfect way but our client's way.

As you mentioned, the job looks very good and the surfaces are smooth and flawless. Every project we take on, we make sure we cover 100% of the work area with tape and paper, we cover all furnitures and we even clean so that the clients don't have to, as our other clients have mentioned on almost all of our reviews. I'm sorry that you have found paint on the baseboard, carpet and tile floor I can guarantee you this is not done by us as we left the place spotless, and I have pictures to prove it.

I did 2 coats in every wall, and you were very happy with the results when we did the inspection together. I am surprised that you feel this way. I offered you to call me if there is anything you would like me to fix or touch up. Nevertheless I have sent you an email if you ever want us to come back and do some touch up.

Thanks Sokol

10/10

We needed to replace the wall to wall carpeting on our curved staircase and upper hallway in a short period of time due to the our need for a power stairlift to be installed. There was also one bedroom that could be done at the same time. Mark came and quoted the job in short order and made recommendations for the materials that would be appropriate. A crew arrived very soon and did a neat, clean and very professional job. The fellow measuring for the stairlift commented on what a great job the carpet was, especially on the stairs and around the spindles on the banister. I am very pleased with the work.

Approximate cost of services:
$2,800.00
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Company Response

Dear Gary and Karen,

Thank you very much for your business and the time to share your experience.
We do highly appreciate your feedback. Looking forward to your future projects and referrals.

Happy New Year!

Mark Aydin
CFI Certified Carpet and Resilient Flooring Contractor
Phone# (416) 858-7006
Web Site: https://www.victoriousflooring.com/

Wall to Wall Carpet, VCT, LVT, LVP (Luxuries Vinyl Tile/Plank) Carpet Sales, Carpet Installation, Carpet Repair & Carpet Stretching Services in Toronto, Mississauga, Oakville, Burlington, Brampton, Markham, Richmond Hill, Scarborough, Pickering, and Ajax.

10/10

After more than 30 years our house required some tuck point work in a number of locations close to the ground. A & A inspected the site and also found a crack in the brick work that would over time become significant (we verified this independently). The work required a vertical row of bricks to be replaced. The work was very neatly done and it is impossible to tell where the new bricks are in the wall. A few weeks later we noticed some further need for tuck pointing. The crew returned and did the work for no charge. We waited over two winters to write this review. The work is a neat today as the day it was completed. Highly recommend this company.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Gary & Karen! --Andy

10/10

After 36 years in our home a number of small electrical jobs had piled up and we also anticipated some major renovations. Tony came out to review our situation and suggested how we could approach the current items while preparing for the pending projects. Pricing was good, permits were obtained quickly and the job was scheduled as soon as it fit our needs. Joe and Mario arrived on time and worked professionally and personably. A small additional job we had added on at the last minute was completed for no additional charge. We will be using Solutions again for future projects.

Approximate cost of services:
$3,500.00
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