My husband and I live in a subdivision that is quite new. Our house is only 6 years old. The eavestroughs began having issues after 3 years. The builder came back to repair several times but after 5 years, our warranty expired. Now we were left with the problem. We tried several companies but no one wanted to come to Niaraga on the Lake to look at them. In desperation, we contacted The Eavestrough Company and the lady on the phone was so polite and helpful. Faye arranged for Wendell to come out and look at them. His assessment was that the brackets had been installed far too far apart, a poor caulking used and the caulking done improperly. He also informed us that our downspouts were in the wrong place for drainage. We decided to hire The Eavestrough Company and take off our not very old eavestroughs and have it done right. The crew came out for the install and did a spectacular job. We watched them work and observed how far apart the brackets were spaced. Dusko also showed us how he caulks the corners. Tremendous! In the end, it was money we should not have to put out after only 6 years but we are happy it is now done right. Thumbs down to whoever our builder had do our eavestroughs! Two thumbs up to The Eavestrough Company for the job they did!
- Approximate cost of services:
- $2,100.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Sue. We appreciate you taking the time to write and post this review. Your eavestroughs are now done correctly!