Drew from Chatham Kent

My gas line was leaking and a competing company (Hayter) claimed I'd need an entire gas line replaced. The quote was $3,500 and I choose to shop around, I called Absolute Comfort (Heating and Cooling). Pete arrived within ~20 minutes of my first call, and fixed the issue on the same day. Hey traced the issue to a single union (coupling) and fixed it for $343 (about 10% of the initial visit from Hayter). Pete was polite, professional and understanding. While waiting for a colleague to arrive he shot the breeze with me over a cup of coffee. Great company, great people, please give these guys a shot! TL;DR Hayter charged me $258 to tell me that I needed an entire gas line, when in fact I just needed one coupling replaced. Absolute Comfort did the repair for $343. Give these guys a call FIRST before you call anyone else.

My gas line was leaking and I choose Hayter to do the repair. They quoted a flat rate of ~$60 plus ~$80 an hour (for as long as took) to do the repair. However the kid who arrived took two hours to tell me that he couldn't complete the job, and I had to wait (without gas) for the quote. According to Hayter I had to replace the entire gas line! The quote was $3,500 and I choose to shop around, when I finally decided to go with Hayter they advised they wouldn't honor quote because they forgot to include "another guy" in the quote. I decided to back out and had to pay for the initial visit ($258). I went with Absolute heating and comfort, who arrived within ~20 minutes of my first call, and fixed the issue on the same day. They traced the issue to a single union (coupling) and fixed it for $343 (or about $80 more than I paid Hayter to quote the issue). TL;DR Hayter charged me $258 to tell me that I needed an entire gas line, when in fact I just needed one coupling replaced (at about %10 of the cost). By the way; the kid from Hayter didn't close the access to my crawl space and left it open when he left.