I hired Big Al's to do a repair job for me. From the beginning the communication was great. Their site super (Chuck) showed up when promised for initial quote. Within a week we had the taper on site to begin work. Their drywall taper was extremely professional throughout the job (Taper name was Sean). He communicated everyday the progress which was much appreciated. They finished the job in a few days and we are extremely happy with the service, quality, and price. I work in the building industry as well, and I can assure you this company is professional and stands by their work.