Olga in Waterdown

Embarking on the ambitious task of not only renovating a kitchen, but moving it to a different room, takes a lot of foresight, planning, and creativity. Having a few hiccoughs during the process made me leary of contractors in general. However, dealing with John at KDP for the kitchen cabinetry made the process manageable and I actually saw results when they were promised. Now I have a dream kitchen! The Elmwood cabinets are stunning and rich. Frank was meticulous in everything he did; and John was responsive and kept me apprised of progress. There were, of course, the usual problems that arise on site with any installation, but these problems were dealt with professionally and expeditiously. There are still a few items remaining to be completed, but I am certain that KDP will complete them to my satisfaction. I would unreservedly recommend John and his team. In a world where promises mean little and delivery and execution fall constantly short of expectations, it is refreshing to find a company which actually delivers on its promises and takes pride in its work. Bravo John, and keep up the good work!!!!

Paul Wilson, owner, failed to deliver on every promise that he made. Kitchen was supposed to take 6 weeks. 6 months later it was still not finished. The doors were supposed to be a certain finish, which he failed to do. He co-ordinated to have the granite countertop installed and then charged for extras which had never been agreed to, refusing to continue the job until those spurious "extras" had been paid. He then demanded full payment of the contract as well before he would continue. Further, he charged a "design" fee, even though he hadn't even prepared the initial design and it should have incorporated in the initial scope of work. Paul abandoned the job after I had paid 75% of the contract leaving me with an unfinished kitchen which nobody else would touch. He did this after the countertop was installed to make it almost impossible for me to rip out the kitchen and start from scratch. Stay away from this company!