We have purchased a new home at Royal Oakville Club almost 2 years ago. Fernbrook Homes is one of the best builders we have dealt with and has one of the best customer service! Extraordinary service, starting from sales people who are always so friendly and happy to see you, to individuals at the decor centre, and the builder himself! Excelent customer service! They always treated us with respect, looked for solutions with us, helped us out with customizing floor plans and helped us go through this experience without much stress! Our house looks beautiful and was built really well. I am surprised reading some of the negative reviews, I can't believe these people are talking about the same builder, as in the last 1 1/2 years of dealing with them, I have nothing but the most positive things to say about them. Also to mention, they have excellent standard interior finishes selection.
I would recommend Fernbrook Homes to all my friends! Great team of people, friendly and cooperative, who trully look after their purchasers! Thank you Fernbrook for making our home purchase and everything that came afterwards (florr plan, electrical, interior finishes selection, etc) a trully enjoyable experience!!