Last year I had hired clear my snow and all of their claims were false. The snow on my property is only ever cleared once and was always almost 15 hours after the first snowfall. It is almost impossible for me to get in and out of my driveway in the morning to go to work because it is never cleaned until night time. When you speak to them to hire them they are so kind but as soon as they are hired the customer service is the worst I've ever seen. I am repeatedly told that I have to deal with it and that they will get to me eventually. Considering the amount of money they charge for this service they should hire many more drivers to clean and stop being cheap. This is the second year I have made the mistake of hiring them and it is the first snowfall of the year and the same thing has happened. It is almost 6:00 pm now and nothing has been cleared. I am unable to enter or leave my driveway. PLEASE DO NOT HIRE THIS COMPANY! They are full of false claims, fake helpful customer service and people only looking to make money.
- Approximate cost of services:
- $1,200.00
- What could this company do to improve their services?
- Hire more drivers to clean driveways or take on less people so they can actually do their claims.
- Any advice to offer fellow homeowners facing a similar project?
- NOT HIRE THIS COMPANY