I had old washer and dryer built into a closet in a narrow basement walkway. I knew my washer and dryer could come out, cause I figure I could break it apart. But my stairwell down, where my washer and dryer had to go, was very narrow and it was exactly the width of the appliance. I was told the height and thought it would fit in. I was sooooo concern about getting the appliance down, that they helped my at the store. They gave me a cardboard the size of the washer and told me to take it downstairs. It fit! I was super excited, however on delivery day they were unable to stack it. So, they had to figure it out . . . they helped me place it the best way in my basement. They spent over an hour at my house and made it work! Many thanks! I knew I would have a new washer and dryer.