Ensuite and Main Bathroom Renovations
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Hi, my name is Gabriela and we hired CGC to fully renovate our ensuite and master bathrooms in our house. I interviewed 4 separate contractors before making my decision, and although CGC was not the lowest priced option, I was attracted to their A-Z project management, design and construction approach. We are a busy family and have no time to deal with the coordination of trades, driving across the city selecting and picking up materials, etc (which I hated from a previous renovation we did on our own), so I was in heaven when they took care of all of this for me without having to miss time from work etc, very convenient. Having materials selection specialists and designers in house made my designing experience a dream. Their professionalism and knowledge gave me peace of mind at all times. The final product is just like I envisioned. We knew from experience that no renovation project is ever without unplanned hurdles. CGC was very responsive when these came up and always provided us with the options for us to decide with sound technical knowledge. I never felt like their recommendations did not have our best interest in mind. My main objective and/concern was converting a bathtub to shower set up in our ensuite. Our ensuite is very small, so I wanted to make it look as bright, spacious and modern as possible (without breaking the bank). The design team was excellent and they helped me make sure this came to life and worked very hard to find functional cabinets that would actually fit the dimensions of my bathroom without compromising quality. If we were to offer any criticism it would be with the timing. We ended up having delays on the project. I knew from the start that reno projects are never finished on time, but I never anticipated a 2 month delay. Kudos to Jean, our project manager who was excellent and very professional in dealing with all the unplanned hurdles we came across. He was always available when I called. His attention to detail, technical knowledge and high standards for quality workmanship had the trades on their toes, and always made sure our best interests and investment were put first. He kept us informed, explained the obstacles and provided options and recommendations for best solution. At the end, our final costs were clear and there were not surprises or 'hidden' costs. We would hire CGC for future renovations for the peace of mind, convenience, professionalism, high standards for quality work and complete A-Z project management.
- Approximate cost of services:
- $0.00
- Company Response
Thank you for the very detailed review and breakdown of your experience working with us at CGC. The finished results are fantastic and we hope that you enjoy your new bathrooms for many years to come. It was unfortunate with the required replacement of the defective shower base, which was a large contributor to our delays on the job. In the end it is the quality that counts and we are thrilled with your overall satisfaction in this department.