A cliché, but 1 star is too kind. After a poor in-store experience we made the mistake of going ahead, disregarding our intuition, and purchased a table/chairs. Delivery was set for the following week. Delivery day came and went, no delivery, no notice from staff, sat around all day waiting. Finally called the store and was informed the salesperson had not checked stock when placing the order and some products were not available; they meant to call us but forgot. Instead of delivering the in-stock items they elected to put the order in limbo and not notify us, though they of course had already charged our credit card. We made arrangements to be at home for the delivery all for nothing. Perhaps most frustrating was the attitude we were given and lack of interest shown when we contacted the store. Bad customer service, bad experience, thanks for wasting our time. Never again, Structube.
- Approximate cost of services:
- $1,500.00