Kate G.

William was great. From the first phone conversation to the final handshake. He and his crew were on time, tidy, got the job done in one day. They even swept after themselves which is very rare and was greatly appreciated. I would definitely use William again.

I had Cherry and Clark do all our roofs, flashing, eaves and soffits back in 2015 because they came recommended and had warranties for both the roof and workmanship. Since then we had water enter our house 4 times, last year it rained on the main floor through the pot lights and flooded the entire kitchen, this year it rained again through a pot light. They came out last year to inspect the flat roof that was suspected of leaking and said everything was great and it wasn't the roof that was the problem but the heat escaping from a bathroom near the problem area. However, the insurance company has denied our claim for interior damage citing poor workmanship by the roofer as they allowed for part of the roof to drain over the side of the wall. This week once again it has rained inside my house so I have hired an independent roof inspector who said he would rip off the flat roofs ASAP as the material that was used is not supposed to be used if a deck is to be built on top, that they cut corners, didn't flash it properly and water has come under the membrane and now there was ice damage on top of everything else. I have contacted the "warranty" department once again, they are coming to take a look again. But as it stands I have 50,000 worth of interior damage and who knows what's happening inside the walls since it seems like this was probably an issue from the start... UPDATE - Aug 1st, 2019: Bill and his crew from (Cherry & Clark) showed up today and have finally taken the time to diagnose the problems. Because of Bill's work, I am returning two stars. I will have to wait for the next rain to see if he was right and I hope that he is. I am also returning 4 more stars because it was discovered that one of the roofs was tampered with by the neighbor, and an additional issue was due to poor door installation. I wish this was the way this issue was handled from the start instead of getting the run around for a year. There are still some outstanding issues with flashing and possibly the peaked roof, along with the fact that the roof was allowed to drain onto the wall but at least there is progress now. As more work is completed I will happily return more stars.

We re-bricked the front of the house after havinghe sun room removed and discovered that the old brick was previously painted a horrendous aqua colour. This resulted in our house having two aqua racing stripes right in front. Called up Bill to see if he could do the job. He was a bit hard to get a hold of, though I'm not surprised because he did a great job and washed the entire face of the house so that all the brick would match in colour. Very happy with how it turned out.

Angelina and Vince did a great job. Having purchased a 100 year old house we were concerned about asbestos in the basement tile and plaster. They explained everything, tested probably more things then they should have and had results to us in a few days so that we could start the demo. Highly recommended!

Hired A&A because of how highly rated they were here on HomeStars. We were having brick work done on the front of the house and a new concrete slab poured in the basement and the new mud room. Before we signed off on the project we explained that we needed the concrete slab poured in two parts. Once for the basement itself so that we could proceed with installing the furnace etc, and one more time. No problem. When it came time to pour the slab, they refused to come and pour the first part of the slab, stating that it costs extra to have the truck come out twice and to let them know when the mud room was done so they could do it in one shot. This delayed several other trades by 3 weeks. When finally we called for the pour the second time, A&A came out and said they couldn't pour the whole thing in one go because of "existing site conditions", and had to come back another day to pour the mud room. On many occasions the workers simply didn't show up, we were never notified nor had any explanation provided. Our GC had to chase them to make sure they were going to finish the work and actually show up. The only reason they get one star is because the quality of the brick work was quite good. Over all it was a frustrating experience that caused us a lot of delays. Once we signed the contract and paid the deposit, they came back trying to change the terms and the price of the job. Definitely felt like they didn't need our business even though our project was quite large and cost over 60k. To this day we've been trying to get them to come back and fix a couple of issues. But once you're paid in full don't expect even a phone call back. UPDATE: A&A has contacted me and came over to see the issues that need to be fixed. So I'm increasing their rating based on their follow up. UPDATE #2: A&A has come and fixed the outstanding issues. +1 start for each issue resolved, and +1 star for Dominic being awesome. UPDATE: A&A has come back to fix one more minor issue with the front window lintels. +1 start and Dominic's awesomeness has earned them yet another star... A super star.

Best move ever. The guys were quick, friendly, had a system and even organized the locker in such a way that stuff is easy to access. They were right on time, wrapped everything up even stuff that I wouldn't have bothered wrapping. I will be using them again no question.