Reviews

9/10

I originally moved out of my condo and into storage. It didn't go well. I hired Tender Touches to move me out of storage and into my new home. They were friendly and exceptionally professional. Dwight was incredible. Everything was well protected, they seem to be taking there time but still moved me in faster than the previous company. I was expecting the move to take longer (one floor condo versus three story heritage home). Derrick pointed out that with the narrow stairs their might be some damage but they would try their best to keep it to a minimum. Total damage: 3 scuff marks which we fixed with a little touch up paint. The most amazing parts were the large six drawer dresser (particle board with veneer) that weighed 300 lbs. Brought it up to the third floor without a single ding, scratch or scuff on it or the walls, ceiling, stairs, banisters, etc. plus the queen size bed frame with steel frame and hideaway storage compartment. Derrick utilized his hoisting expertise to bring it up the front of the house and through the second story balcony. Without question the ONLY company I will hire to move my home is Tender Touches Moving. They worked harder, took less time, made me feel totally at ease and for 2/3rd what other world recognized moving companies would charge. A total win-win-win situation.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much for your feedback Darrell.

Nice to hear the crew acted to advise you in advance of the possible consequences with tight access this is all part of our training program at Tender Touch. The crews are also trained on how to professionally deal with these situations to maneuver as safely as possible or using alternative techniques to get around the obstacle like hoisting.

Congratulations on your new home. We are looking forward to your next move.

10/10

Century old home with high ceilings, vaulted ceilings, years of good and bad paint jobs, paint drips, bad drywalling and numerous holes in the walls. Joshua took his time, figured out everything we wanted done, helped us with colour selection and picked up the paint for us. Holes were patched, bad paint jobs fixed, even did some drywall patching including re-taping bad seams. During the painting we contracted the flu and Joshua worked around us and very respectful of our need for rest. He often did little extras and took a great deal of pride in his work. He told us at the beginning that the price he quoted us was the price and he stuck to his word. I WILL hire Joshua again (painting the exterior) and continuously recommend his work.

Approximate cost of services:
$5,000.00
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