Reviews

7/10

I originally wrote a review on Baxter Roofing last year (2009). At that time I wasn't pleased with a couple of aspects of the job that was done and more specifically, the ridge of my roof had a noticeable "hump". The work we'd had done was back in Fall 2007 so my online review was late in coming. At the time I wrote that review I had just been introduced to the Homestars site and was thinking what a great way to both find decent contractors and also to inform other homeowners of what they can expect. I needed to update this review because just recently (Nov 2010) Kyle, the owner of the former Baxter, came by with a crew one day, and fixed the "hump" as well as inspected the roof for any other potential issues. Kyle explained the difficulties they'd had particularly with the demands placed on Baxter due to significant wind damage to several of his customers. I can't really comment on this, since my roof has held up well, with the "hump" being an eye sore more than a functional issue. The fact that Kyle is making the effort, at his cost, to revisit customers and address their concerns speaks volumes. First he's genuinely trying to "make it right" (is that a Holmes thing?) for his former customers. His current/future customers should reap the benefit of this. The second thing this tells me is that Homestars works. My roof, now "hump-less", is still holding up fine and hopefully will continue to for the next 25 years. However, should I run into any roof issues, I'm now confident I can call Kyle and get the issue resolved. Jeff Porter Mississauga

Approximate cost of services:
$4,500.00
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Company Response

10/10

Once I decided to have our driveway re-paved this year I contacted several paving contractors for estimates. Mancuso, and in particular Veli, was the most prompt and professional and provided a competitive quote. Veli took the time to discuss options, and in particular help in our decision to trim the driveway with a cobblestone curb. Since we only decided to get the job done in the Fall, Veli was quite open about the fact this Fall's weather was wreaking havoc on their schedules and we might be in for a bit of a wait. Well, luckily, there was a enough of a break in the weather that Mancuso was able to get the job done, and what a job! We couldn't be happier with the work done, and the professionalism of the Mancuso team. Besides the quality job on the driveway, they, to my surprise, didn't leave a mess behind, like other contractors I've had experience with. Thanks Veli and the Mancuso team for your work. Jeff Porter Mississauga

Approximate cost of services:
$4,000.00
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