Locked out of laptop and router trouble
My laptop refused to recognise my password and wouldn't let me in. For me, that was a huge problem, because I'm in the middle of a move back to Europe and I am constantly emailing documents, arranging movers etc etc. Despite my router giving me trouble, my ipad managed to get online and I found "PC service on site". I am so happy that I did! I spoke to Meredith and explained my trouble. She thankfully managed to schedule Chris to come round that evening at 5PM. Chris arrived right on time and he was fantastic! He managed to get to the root of my password trouble and fixed it. He then fixed the problem with the router and then also fixed up some other issues that I had had with my laptop. He really went above and beyond and as a result, I haven't tossed my laptop out of the window in frustration (I was very, very close). Brilliant experience and won't hesitate to recommend! Fab!
- Approximate cost of services:
- $300.00
- Company Response
Cindy thank you so much for taking the time to write this review especially with everything going on in your life. We are so happy that Chris is on our team. Service is everything to us. Good luck with your move and thank you again.