When we were shopping around for pools, Martin Molla was extremely attentive to my multiple questions. (We exchanged some 40 emails before I came in and signed). What’s more, even after the sale, Martin continued (continues!) to answer the many niggling questions i have as a pool newbie. we dont live close to the store; it was Martin’s salesmanship and pleasant personality that lead us to purchase from mermaid rather than one of their competitors closer to our house.