I can't be brief so here goes. My mother in law had a 51 year old light yellow bedroom set that she did not want to part with, however, it was showing its age. It included bedframe, headboard, 2 night tables, and a tall boy dresser. In addition we had a mahogany dining room table that had surface scratches and heat marks. Reading on HomeStars I found Harry. Working with Harry was effortless. He came to give the quote on time. Didn't add any surprises to the quote. His delivery people were professional and prompt. He answered all my calls and returned messages promptly (may seem like a no brainer, but I am dealing with a kitchen installer now that wont answer my call unless I dial from "unknown name" and trap him-) . Best of all - He knows his stuff! Harry suggested a finish for the table that I did not want and after several visits to his shop I agreed to compromise with his vision and what I thought I wanted. Wouldn't you know I saw his idea for the table in Ethan Allen the next month!!! and I loved it. LOVE my refinished table, but I can see why he was trying to encourage me to go with his idea. As for the bedroom set. Because of the method of finish 50 years ago, he suggested the light stain I originally wanted to copy would not look good due to the original paint that had seeped into the wood. So he provided a number of samples and the bedroom set is absolutely gorgeous. Harry also has a good selection of fabric suppliers some of which I have seen in home décor magazines. Now I find that I would rather search out consignment stores and used furniture rather than buying new cheaply made pieces because I know that if they are well made quality items, Harry can restore them to their previous beauty. With Harry you do get what you pay for...so if you want quality work done, it is money well spent.
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- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?