I called Chem-Dry on short notice to clean a cream woolen sofa. The dispatcher was really pleasant, professional and accommodating. Over the next couple of days, they then left me messages to offer an earlier appt, which I failed to pick up. The tech, James Beach, then reached out to call me directly to make sure we were agreed on a schedule. When James got to our home, he gave me great practical advice on cleaning various items, and I felt confident enough to ask him to also clean a silk and wool area rug. He did an excellent job, exceeding my expectations. Then, the company followed up with a call and a card to check on service. Fantastic customer service and quality of service. I would highly recommend this company.
- Approximate cost of services:
- $175.00
- Company Response
That's Great thanks so much Leanne!