Libby in Richmond Hill

We searched around for a few years to replace our 16 ft wood pillars at the front of the house that were beginning to rot over the last few years. We had got a quote a few years back but didn't do anything until this year. Ray came by and gave me a quote. We shopped around for a bit and finally decided on R & R for the work. They were prompt in coming by the house and gave me a quote on the spot. Due to our late season order the time frame for ordering was 6-8 weeks so we expected install in late Nov pending weather. We got the pillars delivered to the house in early Nov which was a surprise. We had a wait a few weeks for the install to happen due to other projects R7R was working on before us. We only assumed the install would happen in the spring but Ray called and surprisingly with the warmer weather and no snow they came and spent the whole day at the house removing the old and installing the new pillars. They crew were super nice and explained everything. There was nothing to clean up when they left. Ray followed up with me after the work was complete. I mentioned one issue and he said they will come back in the spring to check the install due to the cold and re caulk the contact points to make sure everything is perfect. Extremely happy with the work.

We recently changed all of the windows in the house. We chose Encore becasue we knew many people who have used them in the past and were extremely happy with their service and products. We have always had an issue with controlling the temperature in our home. Most of the windows in the house face west and we tend to get a lot of sun in the afternoon which heats the house up intensely...needless to say AC in the summer doesn't help. We told Encore about this problem and along with the energy efficient windows we wanted they reccommended a product that would help solve our over heating issue in the summer and help keep the heat in the house in the winter...and it didn't even cost us extra. This summer we saved on our energy bills because we didn't need to keep the AC running all day long...I can't wait to see how much our heating bills will decrease this winter. Not only were the sales people great to deal with....the installers were fantastic. They cleaned up after themselves and their installations were flawless. I would reccommend Encore to everyone I know.