We were the new owners of an old home, facing our first summer in this home. The air conditioning unit was not new but had functioned well until for the first 2 weeks of usage. The real heat hit (as short as that was this past summer) and of course, our AC unit died. As a teacher working in an un-airconditioned school, I really look forward to returning to a cool home at the end of the day. One call to Aire Serv of Caledon was all we needed! We were fully expecting to hear that the entire unit was needing to be replaced but that was not the case at all. A single part was found to be at fault and needed to be replaced. They didn't have one in stock but promptly ordered one and returned within 2 hours to install the new piece!! A huge downpour was occurring and I encouraged the workers to wait inside while it passed by but they declined and worked outside in the pouring rain. My husband and I were very impressed with the quick, efficient and delightfully polite service we received. Interestingly enough, a co-worker at school had her AC unit break down several days before mine and she waited 4 days longer to have another service company come out to repair hers. Not pleasant in the 43 degree weather! Yeah Aire Serv for quick service! When the AC unit does finally need replacing we certainly know who we will be calling!
- Approximate cost of services:
- $290.00
- Company Response
We are so grateful to hear your words of praise! We do our best to exceed our customer's expectations on every call and it is always reassuring to hear when we have. I will ensure that the technicians are made aware of your positive feedback.