Christine from Calgary

I moved from Hamilton, Ontario to Calgary, Alberta in August 2014. I decided to go with GLV as they provided me with the cheapest quote for my move. This is a very competitive sales industry as some companies are still calling me to provide quotes. Anyways, I started researching reviews for GLV (bad idea) as they had the worst reviews by previous customers! I even emailed head office saying I felt very uncomfortable and dissatisfied with what I've learned about their business. They responded saying they wished the more satisfied customers would take the time to write a review. The day before moving day, GLV called to let me know what time they were going to load up my stuff. (I had a one bedroom apartment) They arrived on time and the three movers worked very well together and took care of my stuff. They hand wrapped fragile items and told me to sit back and relax while they took care of loading all my stuff. Everything was packed up in 45 minutes and off they went. It took about 24 days for my stuff to arrive in Calgary as apparently the stuff is loaded by train then freight. I called head office a few times wondering when my stuff were to arrive. There was a lot of miscommunication between myself and what head office would advise. Nothing I could do but continue to wait. When my stuff arrived, the movers called me on a Friday night and showed up with my stuffed Saturday evening. I wasn't able to have the elevators serviced due to this poor timing. The unloading movers were, again, hard workers and doing their best to get work done. They were quick and friendly and gentle with my belongings. The company had even wrapped items such as my bed and side tables. There was absolutely no damage done nor any items missing! Amen to the movers..... head office - not so much. Thank you GLV & I would more than likely use your services again.