For more than six months we have been strung along by THE DOOR AND WINDOW SPECIALISTS and ALBION DOORS, both Toronto companies. Buyer beware! We bought a steel door from the Door and Window Specialists which was manufactured by Albion Doors. It was painted. It cost well over $1000 and we were led to believe we had a two year guarantee. When it was one year old the surface paint on the moulding began peeling and we contacted THE DOOR AND WINDOW EXPERTS. After stringing us along, they advised us that they didn't manufacture the door and were not responsible. Who sold us the door? THEY WILL NOT STAND BEHIND THE PRODUCTS THEY SELL! Next, we contacted ALBION DOORS. They have been stringing us along for months now, even getting us to send them the litle vial of paint we had for touch-ups: they claimed they needed it for color matching. Time has been passing and nothing has been happening! THE PEELING IS GETTING WORSE! The last contact we had with Albion Doors was in early September. The owner swore it would be taken care of within two weeks. He hasn't called and no one has arrived to replace the peeling moulding. DO NOT USE THE DOOR AND WINDOW SPECIALISTS- THEY WILL NOT STAND BEHIND THE PRODUCTS THEY SELL YOU! These companies should be put out of business. DO NOT USE ANY COMPANY THAT SELLS ALBION DOORS! THIS COMPANY IS TOTALLY CORRUPT AND WILL SAY ANYTHING.
- Approximate cost of services:
- $1,300.00