kpastuch@rogers.com

I would like to commend a particular Assocaite Alona, who is exceptional at what she does. She always takes the time to say hello to me and my husband no matter what she is doing. We shop alot at Lowes, and things don't always go right. When ever I do have a challenge, she fixes it no matter what it takes as she appreciates our business and genuinely shows it. Not all their associates at that store do that, and I have heard some grumbling about it being too busy, so I would recommend folks follow Alona's example and get customer centric, especially in this economy. Well done Alona. Karen