This was the worst experience i could have imagined to move across the country using this company. (Real Canada Wide Moving Services Inc.) Everything on the Toronto (Pickup) side was great and smooth, the movers were very detailed cataloguing and tagging everything, the movers arrived early, packed up everything nicely, but on the Calgary side (receiving of goods) was the worst experience i've ever gone through. Below are the deals. In summary, 40% of my things didn't show up (Some extremely sentimental that money cannot replace), the moving team was extremely dis-organized, trying to give me other peoples goods from the truck, and most importantly missed a good majority of my things, including the pieces to put my ikea furniture together, so spent months with dis-assembled furniture waiting for the matter to be resolved by the company (Which never happened, nor did they even try to give me fair compensation for their mistake). Details: Lost many of my personal goods in the move, resulting in over 1000$ of lost goods. Company did not offer 'extended insurance', or even mention it when signing up. When dealing with this matter, the company kept on saying that i didn't get the extended insurance when the move experience went bad. (But they did not offer it, and when i initially asked they said the move is insured, so i asked nothing further thinking that my move is covered). Did not provide a contract to sign. BBB acted in my favour with the dispute, and are no longer BBB credited. Do not use this company if you value your time and personal goods. Best of luck with your move.
- Approximate cost of services:
- $1,500.00