I ordered a custom designed master bedroom suite from Roy and when I got the night tables, they were as agreed. But when it came to the wall unit, it was not made of solid wood as requested, and promised, it was put together on site, and when called to come back because it was not level, and the drawers did not function properly, he never came and never fixed it. If I had known that it would cost so much and be such a rip off, I never would have used the company. Roy was given numerous opportunities to repair the problem and never did. Totally disgusted.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Do as they promise, and put the customer first always.
- Any advice to offer fellow homeowners facing a similar project?
- Don't use Cheyenne.