Stay clear of this company! They charge an $80 fee to come out which is to be deducted from the work. After literally 2 minutes of being in my house they advised it would be $280 to fix the microwave which was already less the $80! This is their flat fee for service plus any necessary parts. So if it takes 5 minutes to fix it's still $280. I showed him the door as this is just about what a new microwave costs (I did tell the booking person it was for a microwave). I've called the company back 3 times now to complain, they say they told me about the $280 fee when I booked (I'm not a moron, I'd never have agreed to that) and that they record all calls and would call me back to proof I knew. Interesting they've never gotten back to me with the recording?!?! Bottom line I had it repaired elsewhere for $45 including the little part it needed! I also found out that I should have paid the $80 up front when I booked because then MasterCard could have reversed the payment.
- Approximate cost of services:
- $80.00