chairs, table, foot stool, hope chest
I really wish I had taken the time to research this company (ie. read these reviews) prior to my agreement with TMC... or as some reviewers aptly call TMScammers. In short, waited a YEAR to receive furniture!!!! And still waiting for a piece to be finished properly. Delivery men are not careful, several pieces apparently damaged in delivery. Parts missing from original state. The list goes on ... please stay far away from this "company". I must say it really irks me to read Jesse's responses. How does that person sleep at night? To all of those positive reviewers ... you lucked out ... or perhaps you know someone that works for the "company"?
- Approximate cost of services:
- $6,000.00
- Company Response
-
Hi Beth. I'm very saddened to read your comments. I'm more of an ombudsman than anything else and it is my duty to ensure our clients do not experience encounters such as the one you describe. I'd like to discuss the details of your experience in an effort to alleviate your dissatisfaction. We would appreciate the opportunity to move heaven and earth for you. Please, email me at info@themastercraftsman.ca.