Reviews

0/10

started as reliance protectron with reasonable service, company sold to ADT--the most unreliable company. Now there is issues with billing, technical support etc. Never recommend to anyone. This is just a wastage of money

Approximate cost of services:
$3,000.00
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Company Response

Dear Mohammed, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to executive.escalations@adt.com subject HOMESTARS and we will contact you. Thank you

0/10

They were initially voxcom, then they became reliance protectron--then they were bought by ADT, which in itself had a bad reputation; so its useless to expect anything good out of this company. They keep on having on my monthly bills and promise on crediting me back; it never happens and I have been calling them 3 months in a row.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Dear Mohammed Hannan, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to communication@protectron.com subject HOMESTARS and we will contact you. Thank you

0/10

I had water leak in my basement with finished ceiling. Although I told the booking person, a camera would be needed to see where the leak is in the ceiling and she said they have camera, but when the plumber came he said they have only sewer camera. They still charged me despatch fee of 75.00 plus other fees 15.00. A whole bunch of swindlers; when asked booking lady--she said" I am not a plumber, so I don't know what camera was needed"

Approximate cost of services:
$300.00
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10/10

Robert Leckie was very professional and thorough. He did a very efficient work in rekeying our locks. I would definitely recommend his services to any homeowner. We were referred to him by our realtor.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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10/10

With the storm during this summer, an old big Russian olive tree in our backyard fell, damaging our fence and blocking our neighbors front yard. While none of the tree removal companies responded/were willing to help, Yardworx took care of it in pouring rain.

Approximate cost of services:
$475.00
1 of 1 people found this review helpful.
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8/10

I wanted to replace my 20 years old fence with pressure treated wood without arsenic. Geoff and Scott did a very good work, in timely fashion. They stand behind their work.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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10/10

Our Cedar shake roof was more than 15 years old and some shakes were wearing out. Darwin did a great job in repairing it with genuine red cedar shakes. He was punctual and efficient.

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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9/10

I was very impressed with the work of City Glass, they were punctual, efficient, consumer friendly. Their window is making my heating bills go down. Special thanks to Sheldon, who fixed our windows.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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8/10

I was very satisfied with the quality and price. It is much better than the asphalt shingles available in the market. Because the shakes are made of genuine cedar wood.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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