My bathroom shower temperature was broken. The water was not draining as well. I called Dr. Rooter and they were quick to reply. We were scheduled for a Saturday but they were able to come on the Friday. They gave me a quote and at the end of the job it was exactly what they quoted me. I appreciate that kind of honesty. These guys are professional and courteous. They treated my home with respect. Took off their shoes and even took the garbage out. I would definitely use them again and refer them to my family and friends.