Encore Home Improvements is an outstanding company! I interviewed several representatives from various window companies and, although Encore was not the cheapest, I was impressed with Anthony's knowledge and honesty. He clearly explained the difference between brick-to-brick and retrofit installations. Not only did Anthony answer all of my questions, but he brought a sample window and gave me a chart of questions to ask and compare other companies so that I could make a well- informed decision when purchasing new windows. There was never any pressure to buy from Encore and all questions were promptly answered by phone or email. The installers were prompt, respectful and took pride in quality workmanship. I would highly recommend Encore Home Improvements!