Niall saved the day - and our basement! We had a terrible experience with a contractor that left a number of items either incomplete, a safety hazard or ruined. Niall and his team came in, assessed the situation, were honest - it was going to require a lot of work to be re-done, but was compassionate to our situation and took on the job to make things right. We are very glad he did as he and his team did an outstanding job! They corrected a botched bathroom job and made it look amazing while also adding full functionality to a low ceiling, old-Toronto basement - they dug down to all for a full stand-up shower that can be used comfortably by someone close to 7ft tall! He made sure that all of the things behind the walls - electrical, plumbing, vents, insulation were done correctly. He made sure we took advantage of every square foot, including installing a back flow valve and giving access through a hidden door in the laundry room. Overall, this was the kind of experience everyone should have with a contractor. Niall was upfront about price and schedule and met both - while going over and above on the scope of work and quality. We trusted Niall to work at our house while we were temporarily relocated and he took great care of our place. He is a contractor that has a lot of pride in his work, employs very good people, communicates well and does what he says he's going to do. We feel very fortunate to have been referred to Niall through a friend who had a similarly great experience. He'll be at the top of our list for our next project - we just hope he's not booked up too far in advance (as all the good ones normally are!).
- Company Response
Thank you for the kind review.