Karma from Markham

I would not recommend buying from this builder; I regret it 100%! Poor service, quality! Don't be sucked in by their prices and the sales people who tell you what you want to hear. Everyone I know, myself included, who bought from them, absolutely regrets it. They are terrible in customer service. The Customer service rep Andre has no business dealing with the public- he is extremely rude and condescending. Kristy from Customer service is great until you contact her regarding things gone wrong or empty promises. Once they get your money, you are treated with total disrespect or simply ignored. They are dishonest about what is included in the floor plan and agreement and change things at their discretion with no notice to the buyer. The worst part is, once you sign the contract which states that they are able to do this, you give up your rights. Its unbelievable that they can get away with this. Do your research. Save yourself time, money and avoid the stress and frustration. My lawyers tried to warn me not to buy from them; I wish so badly I had taken their advice and listened to the negative reviews I had read online from past Primont home buyers. Go to a more reputable builder!! Please don't make the same mistake I have. I have warned everyone I know not to purchase from them to avoid the stress and wasted money! A friend of mine also purchased from them and is contemplating suing the company for false advertisement and other issues. They have a very bad rep according to all the local groups I've joined on Facebook. Even my family and friends in other countries have heard negative reviews through social media and that they can't be trusted. Unbelievable! heres hoping nothing else goes wrong.