Do not buy a new home from this builder. ROB doesn't exist, hes not a service manager, he will not return a single EMAIL you sent him. They will drag on your issue until your warranty is over. Water leaking issues from garage and bed room. DO NOT BUY from PRIMONT HOMES. endless delay. They give you the cheapest quality grass, they were half dead when it was laid. Above ground basement is not built right. no insulation. cold in the winter. This builder doesnt build things right. Service man only comes in the fix 1-2 small items and you have to waste a day waiting for them. they wont stay longer than 30mins. imagine on your PDI, you have 100 plus items to follow? they will never fix everything on your PDI.
- Approximate cost of services:
- $450,000.00
- Company Response
Good afternoon this is Robert George the Service Manager at Primont Homes and I am so sorry you have had an unpleasant experience with the purchase of your new home. I do appreciate you honest feedback and I would like to discuss the issues regarding your PDI and the water leakage so we can try and come to a resolution. I can be reached at 905-770-7002 ext 827 or via email at Robert@primonthomes.com . When you send me a message please let me know you name and lot number so I can review your file and meet with my Customer Service team before I give you a call back.