Had a tankless water heater installed in August 2018. A year later and multiple emails, I am still waiting for my rebate. After my first follow up, I was finally contacted and told they needed a photo. They sent a technician to obtain said photo in May 2019. It is now August 2019 and still waiting. Have sent multiple emails looking for an update with no response. I am now requesting copies of the rebate submission so that I can follow up directly. I am questioning whether not it was ever submitted. Something just does not seem right with this situation.
- Approximate cost of services:
- $4,000.00
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