Jake in Etobicoke

We experienced a sewer back up and ended up with about a foot of water and other !@# stuff in our basement as a result of the August 4th GTA storm. Some parts of Lakeshore Blvd in Etobicoke were closed due to 2 - 3 feet of water on the roadway. I called the Insurance company as I was lucky enough to have sewer back up coverage. I found out that there was a website for the city of Toronto that detailed a Mainline Backflow Valve. The City of Toronto rebates homeowners $ 1250.00 for this valve if you have it installed by a certified installer which Public Plumbing is. This valve when installed will not allow any back flow into our house via the city sewer line. Its also a Canadian Patented product!! http://www.backwatervalve.com/ I called the company and was referred to Chauncey Builders Supply. http://chauncey.net/ I contacted Chauncey and they recommended Public Plumbing as they had expert knowledge of the product and installation which was evident after meeting with Naz and Walter. I have to say that Public Plumbing called back within the hour after I left a voicemail message, despite the two other plumbers that I called who have yet to even call back now!! Well I wasn't sure what to expect at first, but I was pleasently surprised with all aspects of the work performed. Public Plumbing returned my call within the hour, showed up at the time given, completed all work without interruption and/or delay, respected my home/walkway/driveway by laying down drop cloths through all areas they accessed through, used equipment and methods that impressed me (I have Engineering background), and provided services and material at a cost which was very reasonable (I checked with other plumbers after the fact and they were still about 20 - 35 % below rough qoutes. I would not hesitate to recommend Public Plumbing to my family and friends and now to those who happen to read this review. They truly met and exceeded my expectations. All work was completed before agreed upon date and it is impossible to tell that a major sewer removal and installation was perfomed. The crew that was here sometimes stayed until 7 pm after starting at 8 am that day to complete what was committed to. They truly keep to thier word which impressed me. How many firms can you trust to keep thier word without having all details in writing. All agreements except for the qoutation were on a handshake and Public Plumbing kept all promises. They even put top soil over the location outside my home where a pit had to be dug. Now my wife wants a flower bed made LOL, work for me now. So if you are need of a reputable plumber who is equiped with the latest plumbing technology, give Public Plumbing a call as they are certainly interested in thier reputation. Thier business motto is "WE DO IT RIGHT THE FIRST TIME" and they most certainly do this! Signed Happy Homeowner South Etobicoke