Compared to our last move, this was a fantastic experience. Anil came over to our place to give us an in-person quote, which was a nice touch compared to all the other movers.
We were moving twice in two weeks, Apt->Storage and Storage->Apt. The first move went very smoothly, we were completely moved out of our Apt (with 2 flights of stairs) and into the storage locker in 2 hours flat. We then spent another 45 minutes trying to get rid of an Armoire, but that was during the garbage strike. Anil took the armoire to a private dump and was cool about that.
The second move also went very well. The guy for the elevator did not turn up on time, so Anil and his team started to move things in the front entrance to make the best of a bad situation. That move was done in about 3 hours, much to my surprise. These guys are just so fast!
All in all, both times I found Anil and his movers (Anil + 2 guys) were great. They were a few minutes early for both moves and called before they arrived. They were friendly, pleasant, very fast and organised, took good care of our furniture, and listened to instructions about certain things we wanted in certain places.
I will definitely call Arby Cartage again next time I move as it made for two stress-free moving days. This is how a business should be operated. Highly recommended!