Reviews

10/10

A water line split in my basement. Turned out to be a bigger job. But the parts were gotten & everything was fixed. Scott was friendly & very helpful. He also gave me suggestions for other options in the future.

Approximate cost of services:
$425.00
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Company Response

Thanks Leslie, I'm glad Scott was able to get things fixed up for you. If there's anything else we can help you with just let us know. Thanks for choosing Mr. Rooter!

0/10

Several years ago I hired the Insulation Police to reinsulated my old house. My main issue was the north west corner where the kitchen is , is so cold and drafty. The men did come by and insulted the attic some of the walls and the kitchen. Winter came and the kitchen was just as drafty as before. The kitchen taps froze on many occasions. Insulation Police came back 5 times & there in no change cold kitchen frozen taps and ice damns around the house. There was areas in the kitchen around the wall oven and microwave that they refused to reinsulate, not sre why. They made up some bogus excuse why they wouldn't do it. There's also a wall in the front porch they refused to insulate as well , which makes the whole house cold. I would NOT recommend this company to anyone! I paid $10,000 and still have a cold drafty house with ice damns hanging around the house. As well as frozen kitchen taps all winter. Greg is all talk & no action!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 2 people found this review helpful.
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Company Response

Reading this actually makes me laugh it is funny.
Just like i explained to you at your house.
Your oven and microwave was installed into a cantilever that was never finished on the inside it had no drywall or lath and plaster installed because there was not enough room to fit in the Stove Microwave combo.
When i install the Wallbar insulation it would fill up your stove causing fire issues. You have to install Drywall to hold the insulation in place. You needed to buy a smaller stove so this could be done or build a bigger cantilever so you could install drywall. You did not want to do either of my suggestions you just want to say that i am a bad insulator.
This was explained to you??
The second area was a wall with a electrical box and all wires in a 2x4 wall cavity. I explained to you that it is impossible to insulate this area and the other area unless you did some construction to make a cavity for us to install the insulation. That is normal construction practice.
You also elected to leave 1/2 of the fiberglass in your vaulted roof i only insulated you attic space and not the vaults where your ice damning problems are occurring.
I do understand that some people do not understand.
Thank you for your 0 rating.

0/10

2 weeks ago I called Piper Plumbing to fix my 2 story leaky toilet that was damaging the ceiling below it. Plumber (Cody) comes by, removes the toilet & shows me what a rotten mess was under to toilet. Cody clean things up , replaces a brass ring that hold the toilet to the floor & a wax ring. Charges me $300. Then I discover the toilet won't even flush now, which NEVER was a problem before. Call the plumber back to complain. Two days later 2 plumbers come back( an hour late). Cody & a man name Joe. They can't figure out why the toilet won't flush . Said they would come back in a few days & tear the ceiling down to replace the toilet flange. After doing research I discover that the flange could have been replace on the first visit when Cody had the toilet apart. So why didn't he replace the flange the first time. Now they quoted me another $600 to replace the flange. I complained to the owner. Owner (Dave )shows up at my door unannounced to see the issue. Dave starts to get nasty & starts accusing us of plugging up our own toilet. Then makes excuses about the toilet being old . Then Dave starts throwing personal insults at me. So I had to throw him out of my house as he's still insulting me. Now I still have a leaky toilet plus a toilet that won't flush! DON'T USE THESE PLUMBERS EVER!!

Approximate cost of services:
$950.00
1 of 2 people found this review helpful.
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Company Response

All of this is completely untrue , it's being handled through the BBB , you may go there to read the true once it has been resolved and posted with BBB. Thanks David.