The harsh winter left our beautiful limestone finish driveway pitted, we always used concrete safe salt on our driveway. We contacted Elite Designed Concrete to ask them what we can do to repair it, we knew that we were 1 year past the warranty period, and realistically didn't expect much. Raffy told us that it was a bad batch of concrete and that we needed to tear up the driveway and pave it again. Our hearts sank because we couldn't afford to replace the driveway, we were willing to pay for patch work, but not the whole replacement of it. But, Raffy clarified and said that there was no cost to us. We said "Holy Crappers!!!" We were overjoyed with this news. Marcelo came by to coordinate with us, Nico and his team handled the concrete pour. And 2 weeks later, everything is back to normal. Wow!!! Elite has the best customer service and team anyone can possibly ask for. I highly recommend Elite to any and everybody. Thanks again Elite for making your customers #1!
- Approximate cost of services:
- $25,000.00
- Company Response
Thank you for your review Newton. Thank you for your kind words and for your patience while we replaced your driveway. We know it was well past the warranty period but we couldn't let any one of our clients live with the condition of your driveway with the way it was. Marcelo and Raffy.