Andrew from Toronto

We were experiencing some staining and paint peeling in a 2nd floor bedroom ceiling. We really couldn't figure out why it was happening, and we certainly are not experts in home construction and systems. We decided that it might be smart to call an independent consultant, rather than a bunch of roofers, to get an assessment. We figured roofers would automatically tell us that we needed a new roof, regardless of what they saw. Dave came within a day of our calling and looked at the bedroom damage, the roof, and inside the attic. He was able to quickly assess the reasons for the damage, based on his decades of roofing experience. He then created a specifications document that we were able to use as a requirements list and provided it to a few roofers to quote on. Dave wouldn't recommend any roofers, as he tries to maintain independence and not be a conflict of interest situation. He would only suggest the criteria we should look for - namely a manufacturer certified roofer. It was interesting that a couple of roofers we asked to quote would not participate in the "bidding" process. I think they were concerned about the whole idea of us knowing exactly what we required and having an inspection once the work was completed (by Dave) as a requirement to get full payment. Dave then reviewed all of our quotes and answered any questions we had about the differences in the quotes. Once the roof work was completed, Dave came back for an inspection and all-clear. All in all, I felt so much more confident that I was getting a fair evaluation of the source of the problem, appropriate solutions on how to fix the issues, and confidence that the final work was done according to the quote. This was the best money I could have spent for such an important part of the house. In the end, we did need a new roof, but we got a bunch of other critical roof-related issues addressed (ventilation, eaves, etc.) as well that likely would not have been suggested without Dave. Thanks Dave!