They were great when we had them clean our home after we renovated. We hired them for regular cleaning once a month. In each instance it looks like the bathrooms were wiped but not cleaned. There was hard water spots on the downstairs bathroom faucet after both cleanings and the sinks looked as though they had been wiped but without cleaning products. The kitchen was similar both times as well. The stove was not cleaned well and countertops appeared to be just wiped, not cleaned. The truly upsetting issue was during the first cleaning when someone used an abrasive cleaner or something like steel wool to clean our brand new stainless steel kitchen sink and scratched it badly.. The house did not smell as though it was cleaned when we came home and ,as mentioned, appeared that it had received a quick surface cleaning. At $180 per cleaning this is not acceptable.