Broken dishwasher and washing machine
I called appliance guys to come fix a broken dishwasher and washing machine. The guy came and told me the dishwasher even though it was just a latch that was broken it was the whole piece that needed to be replaced because it was a unibody. I paid 80 for him to just come in and then he had to order the part for which he took down the serial number down and called the office to order the part which I had to pay $300 at that time and another 300 when the part came. He told me I might as we'll wait for the part to come, which shouldn't be more than 3 days, he could put that in and service my washing machine at the same time. 1 week goes by I didn't hear from them, meanwhile I am 7 months pregnant with no dishwasher or washing machine, so I called and asked them to come service the washer. At that point was informed the dishwasher piece was on back order and would be another week. It was 330 just for him to service the washing machine, he said he fixed it but I had to be very gentle and not put any load to large and keep the spin cycle on medium or low. When he left I put a very small load in on low spin cycle within 10 minutes it started smoking and I had to turn it off. I called they said they couldn't do anything and I had to buy a new machine no thanks to them. A few days later I get a call asking for my serial number for the piece they said they already ordered but clearly did not ( I already paid for half of it). It's not been over a month still no part and no dishwasher I am never using these people again they are a Serious RIP OFF and don't take responsibility for their own mistakes!!!!
- Approximate cost of services:
- $800.00