It is a rip off artists company. They offered a cheap/discounted duct cleaning when they called to get in. Next, they "upsell" by scaring the customer; e.g. telling me about the dryer duct or the furnace being full of this and that and advising to clean it as well. Since my furnace is brand new, installed only a few months ago, this sounded fishy. It was. I admit my furnace and ducts are not easy to access but the technician sat and put his weight on the duct and damaged and deformed it - as a result it makes loud noise when the furnace is on. They also asked for cash offering me to not pay HST and gave receipt only on repeated insistence. However, the phone number on the receipt is not working. I just wanted to let them know I would never let them in the house again. Stay away from them!
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Transparency and quality service
- Any advice to offer fellow homeowners facing a similar project?
- Avoid this company.